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2010 Season
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Regular Season
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1/4/10 - 12/16/10
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Christmas Season
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12/17/10 - 1/3/11
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Minimum Stay
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Condominiums
Homes
Christmas Season
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Minimum stay in most condominiums is 3 nights
Minimum stay in most homes is 5 nights
Minimum stay for most properties is 7 nights
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Reservation
Deposit
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All Seasons:
For stays up to 14 nights, 2 nights deposit is due at time of booking.
For stays of 15+ nights and groups of 4 or more units, 1/3 of total owed (less tax & security deposit) is due at time of booking.
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Full Payment
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Christmas Season:
Full payment is due 60 days prior to arrival.
All Other Seasons:
For stays up to 14 nights, full payment is due 30 days prior to arrival.
For stays of 15+ nights and groups of 4 or more units, full payment is due 60 days prior to arrival.
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Security Deposit
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All Seasons:
A one night refundable security deposit is required in addition to the full payment. Security deposits for private homes may vary, but will not be less than a one-night rental. The deposit will be refunded within 14 days of departure subject to inspection. In case of damage, a written description of the reason for retention will be furnished.
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Taxes
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Effective 7/1/09, 12.416% tax is due on the total room amount, excluding security deposit. Effective 7/1/10, tax will increase to 13.416% (subject to change without notice).
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Credit Cards
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We accept Visa, Discover and MasterCard. The credit card used for final payment must be presented at check-in and an imprint will be taken.
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Cancellation
Fees
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Christmas Season:
Cancellation 61+ days prior to arrival are subject to a $50 booking fee.
Cancellation 0-60 days prior to arrival are subject to full forfeiture.*
All Other Seasons:
Stays of 3-14 nights: Cancellation 31+ days prior to arrival are subject to a $50 booking fee. Cancellation 0-30 days prior to arrival forfeit 50% of full payment (less security deposit) or minimum stay for that season, whichever is greater unless the room is re-rented. If re-rented, the refund is the same as “Full forfeiture” policy.
Stays of 15+ nights or groups of 4 or more units: Cancellation 61+ days prior to arrival are subject to a $50.00 booking fee. Cancellation 0-60 days prior to arrival are subject to the same fees as stays of 3-14 nights.
* Full Forfeiture: Refunds on any forfeiture will be issued to the extent of the dollar value the unit(s) is re-rented during the same dates as the canceled reservation.
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No shows/Early
Departures
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Subject to full forfeiture.
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Optional Travel Insurance
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SKM will enforce our cancellation terms & we highly recommend purchasing travel insurance for your peace of mind. Travel insurance is available thru CSA & may be purchased up to the day prior to your final payment. Cost is 6.5% (subject to change) of the total room & tax (excluding security deposit) & will immediately be charged. Premium is non-refundable 10 days after purchase. Please call a CSA agent at 866-298-6846 & reference South Kohala Management for more detailed information about coverage.
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| Check-in Time |
After 2:00 PM. Please call 808-885-4944 from the airport for instructions. |
| Check-out Time |
11:00 AM or earlier. |
| Maid Service |
Varies by property and reservation type. |
| Rollaway |
$10.00 per night + tax
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Smoking: Most properties are designated as non-smoking. Smoking is prohibited in any unit designated as non-smoking including the lanai.
Social Events: Social gatherings, parties, and illegal or inappropriate activities are NOT allowed at any property.
Rates and special offers on our website applies to NEW reservations only and may not be available on ALL properties, additional restrictions may also apply.
PLEASE NOTE: Units of a particular size and style are on a request basis only. If we are unable to confirm you in the unit you have requested, SKM reserves the right to move you to a comparable unit. ALL RESERVATIONS ARE CONSIDERED TENTATIVE UNTIL YOU ARE CONTACTED BY ONE OF OUR RESERVATION SPECIALISTS. You will be contacted within 24 to 72 hours in order to re-confirm pricing, reservation dates, etc. All information contained within our website and on-line reservation program is considered warranted but not guaranteed allowing for possible errors in pricing and description of properties. Minimum stay requirements may apply.
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