You are here


Mauna Lani Terrace                               Check-in Office (Open daily): 9 a.m. - 5 p.m.
68-1399 Mauna Lani Dr.                        Phone: 808-885-4944 / Fax: 808-885-4022
Mauna Lani Resort                                Check-in time: After 3:00 p.m.
Kamuela, HI 96743                               Check-out time: 11:00 a.m.

**Attention: South Kohala Management manages many resort properties on the Kohala Coast. All guests of a Mauna Lani or Mauna Kea Resort property will check-in at our Mauna Lani Terrace check-in office. Please read the check-in directions provided below carefully and call us if you need any assistance.

Directions from Kona International Airport, Big Island of Hawaii:
Exit the airport and turn left (north) onto Queen Kaahumanu Highway (Highway 19). Drive for approximately 19.5 miles and turn left into the Mauna Lani Resort. At the traffic round a bout, take the second exit towards the Auberge Resort Collections (formerly the Mauna Lani Bay Hotel and Bungalows). The entrance to the Mauna Lani Terrace will be your second left. Our check-in office is located to the left of the entrance gate (gate entry NOT required) and you can park in any of the three stalls.

Check-in time is 3:00 pm:
If you are checking in between 3:00 - 5:00 p.m. a front office staff member will be available to personally check you in.  Early check-in and late check-out can be requested within 24 hours prior to arrival or departure and may be granted for a fee.

After hours check in instructions:
Please follow the same check-in procedures as you would during normal business hours and proceed to the Mauna Lani Terrace office. An “After Hours Check-In” box is located to the right of the entrance door of our check-in office. Please call 885-4944 from the house phone located in the box and give the answering service your name and that you are calling to check-in. They will give you the combination to open the lock box (right below the phone). A packet with your name on it will be in the lock box and it will contain all the information you will need to access your property. Please be aware that streetlights are not available in all areas of the resort and some properties are not easily visible at night. Make sure you read everything in your packet carefully as we have provided detailed instructions to help you locate your property with ease. 

Please come to the Mauna Lani Terrace office the following morning to complete your registration process with South Kohala Management.

Directions from the Mauna Lani Terrace to Kauna’oa at Mauna Kea:
As you exit the Mauna Lani Terrace, turn right onto Mauna Lani Drive.  Proceed to the round a bout and take the second exit on your right (heading back toward Queen Kaahumanu Highway).  Once you've reached the highway, turn left and continue for approximately 8 miles. Turn right at the Hapuna Beach Prince Hotel entrance and continue on Kauna’oa Drive passing the Hapuna Beach Prince Hotel on your left. At the end of Kauna’oa Drive continue over the wooden bridge and stop at the rock monument that houses the keypad for entry. After the security gate, take the first right onto Kauna’oa I’ki Road, then at the top of the road turn right onto Kauna’oa Li’i Place.  Kauna’oa unit 10B will be the fourth driveway on your right at 62-3512 Kauna’oa Li’i Place.